CRM Sales Force Manager (m/w/d)

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Bionorica, with approximately 1700 employees worldwide, is the German market leader for pharmacy-only medicines. For over 85 years, we have been unlocking the secrets of nature by combining the knowledge of traditional medicinal plant therapy with the forward-looking results of scientific research. "Phytoneering" is the formula of our success with which we have been on a growth course for years. In this way, we open up new markets with innovative, highly effective herbal medicines.

The position is to be filled full or part time (min 30 hours).

Your Tasks

  • Continuous optimization of the CRM system and integration of further sales processes globally
  • Product Owner for Bionorica’s CRM System and its processes
  • Define the global CRM-Roadmap according to the Business Strategy
  • Identify relevant use cases of stakeholders and prioritize them according to the roadmap and company vision
  • Manage further developments of the CRM system Salesforce/ Veeva on a global level, working with an international and agile Cross Function Team (Sales, Marketing, IT departments and external Service Providers)
  • Set-up Best Practices in the Bionorica Countries
  • Prepare solid specifications for new features to be developed by our IT team
  • Take ownership of certain important projects, from concept to launch and assessment
  • Project Controlling

Our Expectations

  • Bachelor or Master Degree in a technical or business area (e.g. Business informatics, economics) or comparable qualification
  • Relevant working experience with a CRM system (preferably Veeva/ Salesforce.com)
  • Good understanding of marketing and sales processes in pharmaceutical business
  • Experience in agile management methodologies like SCRUM & KANBAN and tools such as JIRA
  • Fluent in English (written and spoken), German and/or Russian is a plus
  • Excellent analytical abilities, communication skills and collaborative spirit

What we offer

  • A globally active owner-managed family company with a commitment to social responsibility
  • Flexible working time models and home office options to support work-life balance
  • Responsible fields of activity with a qualified induction as well as a performance-related remuneration with attractive social benefits and company pension scheme
  • Exciting prospects in a globally growing company with a wide range of professional and personal development opportunities
In addition to exciting tasks and an excellent work environment, we offer you the chance to make a difference with us.

Does this job sound interesting to you? We gladly receive your application!


Bionorica SE • Human Resources
Ms. Andrea Katzenberger • 09181/231-7221